I thought I would post this cautionary note about Motherhood Maternity's return policy or rather "no return policy". If you are buying a gift for a friend or yourself please be aware that you will NEVER be given your money back - no matter what! An exchange or store credit is your only option. I knew they had an annoying policy because they make you sign your rights away on your receipt with every purchase. However, I recently purchased an item that was mispriced by the store. I immediately questioned the cashier, asking to be given the price on the clothes tag or refunded the difference due to their pricing error. I was told sorry "NO REFUNDS". Needless to say their error was my loss. They offer absolutely no flexibility or options...just sorry our cash register doesn't allow for refunds. What a racket and not too mention poor customer service. Just to note you can purchase items on their site on-line and return via mail....however items purchased in the store cannot be returned via mail. Needless to say I will be warning all my prego friends to steer clear from Motherhood Maternity...especially near the end of their pregnancy....when the last thing they will need is a bunch of store credit from a maternity store!
By Raquel W. posted May 14, 2008 That's true. I noticed that at the first purchase I made there too. It is kind of unfriendly to have a "no return" policy as all other stores do have returns. I do not like the clothing displays also, which makes finding anything so hard in the store. Online seems to be the best option then. I did buy a really cute swimming suit there, but aware of NO RETURNS, ever, no matter what. (Not a good place for finding a gift for someone else).
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